Systems Administrator

Job Summary: This position reports to the IT Systems Manager and is responsible for designing, deploying and managing business, infrastructure, and disaster recovery systems to support business critical applications and processes for the Francis Ford Coppola Presents enterprise and related organizations. The System Administrator will also apply systems analysis techniques and procedures, including consulting with users as well as management, to determine hardware, software or system functional specifications. The Systems Administrator will also act as an escalation point for the Help Desk as time allows and priorities dictate. Additionally, this position may also require time sensitive or critical decisions to be made in the absence of direct management input or guidance; it is expected that the System Administrator will consider all possible implications from business, security and professional perspectives when doing so, and maintain the company's best interests during these times.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Safety Statement: All employees shall follow safe practices according to the injury and illness Prevention Policy (IIPP), render every possible aid to safe operations, and report all unsafe conditions or practices immediately to any management employee or People Operations.
Essential Duties and Responsibilities
50% Projects:
IT driven projects will be geared towards assessing, monitoring, documenting, and making recommendations towards improving the network and server systems of FFCP under the guidance and supervision of the IT Systems and Services Manager.
Business driven projects will require collaboration with business owners/users to provide feedback on hardware and software needs, network impact, etc.
40% Routine/Daily:
The day-to-day tasks will vary based on the current business needs, but some specifics are:
Monitor network and server availability, performance, and capacity.
Monitor backup jobs; rotate tapes as needed; restore data as needed
Maintain critical end-point management/protection platforms (Trend, Crashplan, Malwarebytes, Desktop Central) and report on overall enterprise compliance and risk in these areas.
Maintain server systems (replace failed components, OS updates, system upgrades,
Other tasks as assigned.
10% Developmental:
To further expand your knowledge and experience, annual goals will be set that may include training, conferences, project involvement, or obtaining certification on a particular topic. These goals will be clearly defined in the annual review process.
Supervisory Responsibilities: While this position does not have any direct reports, the Systems Administrator will be required to manage contractors and vendors to ensure that the proper and appropriate work is done and that FFCP standards and practices are followed. The Systems Administrator should consistently demonstrate outstanding customer service and dedication to getting the job done, help other IT staff work through issues and be a leader for your peers.
Job Requirements
Minimum 5 years' experience deploying and administering network devices (wireless access points, routers, firewalls, switches) and Windows servers in a networked business environment.
1-year project management and leadership experience.
Knowledge, Skills & Abilities:
Excellent interpersonal, communication and project management skills.
Strong troubleshooting, analytical, organizational and problem solving skills.
Ability and desire to provide exceptional customer service and work well with all levels within the organization.
Must be team oriented and able to handle multiple demands, meeting deadlines with a high level of accuracy and customer satisfaction.
Balance multiple, dynamic and sometimes conflicting priorities.
Solid working knowledge of network protocols, networking hardware/software, server hardware, virtualization platforms, storage systems and the Windows operating systems in a networked environment.
Technical expertise in data communications, network operations, hardware and software supporting corporate networks and servers.
Broad technical capabilities to distinguish between hardware/software-related problems.
Ability to travel frequently and must have a valid driver's license and a driving record acceptable to the company's insurance carrier.
Physical Demands:
N (Not Applicable)-Activity is not applicable to this occupation.
O (Occasionally)-Occupation requires this activity up to 33% of the time (0-2.5 + hrs/day)
F (Frequently)-Occupation requires this activity from 33% - 66% of the time (2.5-5.5 + hrs/day)
C (Constantly)-Occupation requires this activity more than 66% of the time (5.5 + hrs/day)
Stand-O, Walk-O, Sit-O, Handling/Fingering-O, Reaching Outward-F, Reaching Above Shoulder-O, Climb-O, Crawl-O, Squat or Kneel-O, Bend-O, Working at the Computer-C
Other Physical Requirements
10 lbs or Less
12 lbs or Less
Vision (Near, Distance)
11 lbs to 20 lbs
13 lbs to 25 lbs
Sense of Sound (i.e. Machinery/Tractor Sounds)
21 lbs to 50 lbs
26 lbs to 40 lbs
Sense of Touch
51 lbs to 100 lbs
41 lbs to 100 lbs
Ability to wear Personal Protective Equipment (steel toe boots, safety glasses)
Over 100 lbs
Over 100 lbs
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is mixed indoor/outdoor, office, manufacturing plant, hospitality, etc.

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